Margaret C. Andrews is the founder of Mind and Hand Associates and brings over twenty years of professional experience in higher education, business, and consulting to the firm. She is adept at bringing ideas, people and processes together to improve results and has a track record of successfully launching and turning around programs and units.
Margaret has held a variety of positions in higher education, including Vice Provost at the Hult International Business School, Associate Dean at Harvard University's Division of Continuing Education, and Executive Director of the MBA Program, Alumni Relations and Marketing at the MIT Sloan School of Management. She is also co-author of the StratEDgy blog on Inside Higher Ed and reports on the worldwide management education market for University World News.
Margaret is a highly-rated instructor at Harvard University's Division of Continuing Education and teaches courses and professional programs in leadership, strategy, and creativity. She also designs and delivers short professional development programs and customized programs for a variety of university and corporate clients.
Prior to her career in higher education, she held positions as Vice President of Marketing at Putnam Investments, Consultant at Mercer Management Consulting (now Oliver Wyman), and as a CPA at Deloitte and Touche.
Margaret has conducted higher education work across the globe and has been interviewed in the national and international media and frequently quoted on developments in the higher education market, and has presented at numerous conferences.
Margaret hails from California and has an undergraduate degree from the University of California at Berkeley. She is also a graduate of the MIT Sloan MBA Program where she was named a Seley Scholar, the highest honor at MIT Sloan.
Dayna Catropa's career has focused on the intersection of business and higher education, specifically helping organizations make decisions that are both economically and educationally sound.
Dayna has held several positions in consulting, research and marketing in both higher education and the private sector. Over eight years, she has served Harvard University in several ways, including:
The Office of the President (Strategy and Programs Group). In this role she focused on the President’s international agenda and analyzing dissemination of funds to faculty and students.
Harvard University’s Division of Continuing Education. In this capacity, she helped build an executive education portfolio from the ground up, supported management program administration, developed award-winning marketing plans, and helped drive strategic decisions for Harvard Extension School and Harvard Summer School courses and programs.
Dayna's consulting engagements include efforts to assess growth opportunities, explore business model options, research new products and programs, deliver deep market insights, develop competitive positioning strategies, create marketing plans, and produce educational content.
As an educator, Dayna has co-created and co-taught several graduate-level and executive education courses online and on-campus for Harvard Extension School and Harvard Summer School, including Digital Marketing, Strategy and Competition in Higher Education, Managing Yourself and Others, and Strategic Management. She also works with Harvard Business School Press as a moderator to deliver online modules for global executives.
Dayna earned a bachelor of science in applied economics and management, magna cum laude, from Cornell University and a master's degree in education with a focus on psychology from the Harvard Graduate School of Education.
Marie Eiter has extensive experience in formulating strategies and
developing programs in management education and leadership development. Marie
currently assists business schools in evaluating the operational effectiveness
of their existing executive education programs as well as in developing
strategies for entering new markets.
Her recent research reports, Innovations in Curriculum Design and Emergent Practices in Program Evaluation (with Robert Halperin), provide
university directors with valuable updates on state-of-the-art practices.
Marie has been a leader in the field of executive education for over 25
years. From 2001 to 2007 she was Executive Director of Executive Education at the
MIT Sloan School of Management. During her tenure as Executive Director, the MIT Sloan ranking in custom executive education went from unranked to #6 in the
Financial Times annual survey. During the same period revenues increased
300%. Previous to her appointment at MIT, she served as Director of Executive
Education at the Tuck School of Business at Dartmouth College. Prior to her
appointment at Tuck, Marie was Vice President and Manager of Executive
Development for Chase Manhattan Bank for more than ten years, where she had
worldwide responsibility for the development of Chase senior vice presidents
and general managers.
Dr. Eiter holds a Ph.D from Columbia University in the field of
Organizational Psychology. She is currently working with the National Institute
for School Leadership on the development of school leaders. Her chapter Best
Practices in Leadership Development: Lessons from the Best Business Schools and
Corporate Universities was published in The Principal Challenge: Leading
and Managing Schools in an Era of Accountability, Jossey-Bass, 2002.