The Mind and Hand Associates team has experience in higher education and business and we can assemble project teams with best-fit resources for each client and project.
Our higher education experience comes from leadership positions in:
Program development and management
Curriculum design and development
Our business experience comes from senior positions in:
Learning and development
Meet The Mind and Hand Associates Team (Partial List)
Margaret C. Andrews
Margaret Andrews is the founder of Mind and Hand Associates and brings over twenty years of professional experience in higher education, business, consulting, and teaching to the firm. She has taught and consulted across the globe and is adept at bringing ideas, people and processes together to improve results.
Through a variety of leadership positions, Margaret has deep experience in higher education and managing for innovation. Positions include:
Associate Dean at Harvard University's Division of Continuing Education: Led management degree programs as academic and administrative dean. Launched a series of short, non-credit professional development programs and grew them into a successful business of open enrollment and custom programs.
Executive Director of the MBA Program at the MIT Sloan School of Management: Managed MIT Sloan's flagship program, including Admissions, Student Affairs, and Career Development, as well as Marketing and Alumni Relations for the school. Increased high quality applications over 40% within three years, brought in highest number and percentage of female students in MIT Sloan history, and presided over one of the most dramatic two-year increases in the Business Week ranking, from 15th to 4th. Increased Wall Street Journal ranking from 38th to 9th.
Vice Provost at the Hult International Business School: Led global academic team in delivering portfolio of graduate programs across five campuses in four countries. Launched new MBA program that blends traditional courses with action learning, capstone simulations, and managerial soft skills - program won the 2014 AMBA Innovation Award.
Margaret teaches a variety of courses and executive programs through Harvard University and for other universities and corporate clients, and she has taught throughout the United States, Europe, South America, and Asia. Her courses and programs include Creativity and Innovation, Managing Yourself and Leading Others, Making Teams Work, Strategic Business Insights, and Leadership and Decision Making.
Prior to her career in higher education, she held positions as Vice President of Marketing at Putnam Investments, Consultant at Mercer Management Consulting (now Oliver Wyman), and as a CPA at Deloitte and Touche.
Margaret hails from California and has an undergraduate degree from the University of California at Berkeley. She is also a graduate of the MIT Sloan MBA Program where she was named a Seley Scholar – the school's highest honor.
Dayna J. Catropa
Dayna Catropa's career has focused on the intersection of business and higher education, specifically helping organizations make decisions that are both economically and educationally sound.
Dayna has held several positions in consulting, research and marketing in both higher education and the private sector. Over eight years, she served Harvard University in several ways, including:
The Office of the President (Strategy and Programs Group): In this role she focused on the President’s international agenda and analyzing dissemination of funds to faculty and students.
Harvard University’s Division of Continuing Education: In this capacity, she helped build an executive education portfolio from the ground up, supported management program administration, developed award-winning marketing plans, and helped drive strategic decisions for Harvard Extension School and Harvard Summer School courses and programs.
Dayna's consulting engagements include efforts to assess growth opportunities, explore business model options, research new products and programs, deliver deep market insights, develop competitive positioning strategies, create marketing plans, and produce educational content.
As an educator, Dayna has co-created and co-taught several graduate-level and executive education courses online and on-campus for Harvard Extension School and Harvard Summer School, including Digital Marketing, Strategy and Competition in Higher Education, Managing Yourself and Others, and Strategic Management. She also works with Harvard Business School Press as a moderator to deliver online modules for global executives.
Dayna earned a bachelor of science in applied economics and management, magna cum laude, from Cornell University and a master's degree in education with a focus on psychology from the Harvard Graduate School of Education.
Marie Eiter has extensive experience in formulating strategies and developing programs in management education and leadership development. Marie currently assists business schools in evaluating the operational effectiveness of their existing executive education programs as well as in developing strategies for entering new markets.
Her recent co-authored research reports, including Changing Organizational Models of Executive Education and Innovations in Curriculum Design and Emergent Practices in Program Evaluation, provide university directors with valuable updates on state-of-the-art practices.
Marie has been a leader in the field of executive education for over 25 years. From 2001 to 2007 she was Executive Director of Executive Education at the MIT Sloan School of Management. During her tenure as Executive Director, the MIT Sloan ranking in custom executive education went from unranked to #6 in the Financial Times annual survey. During the same period revenues increased 300%. Previous to her appointment at MIT, she served as Director of Executive Education at the Tuck School of Business at Dartmouth College. Prior to her appointment at Tuck, Marie was Vice President and Manager of Executive Development for Chase Manhattan Bank for more than ten years, where she had worldwide responsibility for the development of Chase senior vice presidents and general managers.
Dr. Eiter holds a Ph.D from Columbia University in the field of Organizational Psychology. She is currently working with the National Institute for School Leadership on the development of school leaders. Her chapter Best Practices in Leadership Development: Lessons from the Best Business Schools and Corporate Universities was published in The Principal Challenge: Leading and Managing Schools in an Era of Accountability, Jossey-Bass, 2002.
David is an experienced consultant, educator, author and speaker, serving as a consultant to executives and organizations. As an organization coach, he helps business leaders and their teams get past the roadblocks that stop them from making the decisions and commitments their strategies demand. As a facilitator, he designs and leads strategic planning sessions for businesses and non-profits. As a teacher, he creates customized management development programs for CEOs and their leadership teams. He is the co-author of The Art of Business (Barrett-Koehler Publishers, 2005), which was published in five languages. He has extensive experience as a speaker, addressing audiences in Europe, Asia, and North America about technology trends, innovation, and the synthesis of work and art.
His work has included:
Creating and teaching numerous executive development programs over 12 years for a $25 billion global technology company. The flagship annual strategy program was delivered globally each year from 2010 through 2016, both in the classroom and online as a MOOC.
Leading board of directors retreats for major arts institutions, including the Los Angeles Opera, Houston Grand Opera, Opera Philadelphia, Cincinnati Opera, Pittsburgh Opera, Sarasota Opera, Austin Opera, and Music-Theatre Group, reassessing the organizations’ missions, strategies, and priorities
Designing and leading two-day “exploration events” for the staff of the US Navy’s think tank, the Strategic Studies Group, each year from 2005 through 2012
Creating and teaching courses at Harvard University: “Strategic Business Insight” (online, Fall 2016 and 2017), a graduate-level course in business strategy, and “The Economics of Decision Making” (Fall 2009), a mixed graduate/undergraduate course in behavioral economics.
Earlier in his career, David was part of the leadership team at the Cap Gemini Ernst & Young Center for Business Innovation. He created and led the CBI Network, a community of innovators and thought leaders in fifteen countries around the world. He designed and facilitated the CBI's “raves,” one-day events bringing together experts from diverse fields to explore emerging topics like the user experience and artificial intelligence.
David earned his MBA and his AB (magna cum laude) from Harvard University. His writings have appeared in Leader to Leader, Perspectives on Business Innovation, Opera America, and Urban Land.
Bhaskar Pant is the Executive Director of MIT Professional Education, the arm of MIT that provides technical professionals a gateway to MIT expertise via education courses and programs designed for them.
Under Bhaskar's leadership, MIT Professional Education has increased substantially its program offerings, corporate relationships and global outreach, engaging professionals in more than 120 countries participating in its on-campus, international and more recently launched online and hybrid programs. Courses addressing cutting edge topics such as big data, artificial intelligence and internet of things, combined with professional development courses in the fields of innovation and entrepreneurship, have benefited thousands of professionals around the globe. Bhaskar served on MIT President’s task force on “The Future of Education at MIT” contributing specifically on the sub-committee addressing “Bringing MIT to the World”. Under a global outreach initiative launched by Bhaskar, MIT Professional Education is offering MIT short courses in increasing international locations in Asia, Latin America, Middle East and Europe.
Prior to joining MIT, Bhaskar held senior leadership positions in academic and corporate organizations around the globe. Most recently, he served as Managing Director, Asia Pacific, for the Educational Testing Service (ETS), the world’s foremost academic testing organization, under which he was responsible for overseeing the company’s English language testing operations for a region extending from Afghanistan to New Zealand. This included the opening of subsidiaries in India and China that administered the TOEIC English proficiency test for engineers and other working professionals.
Previously, Bhaskar led the global corporate training arm of the School for International Training (SIT) in Vermont, addressing the language and cultural training needs of technical professionals working for some of the world’s largest multinational organizations such as ExxonMobil. Prior to that, he held senior management positions at media and media technology companies such as Sony Corporation and Turner Broadcasting/CNN. Bhaskar served as the first President of Turner Broadcasting’s subsidiary in India.
He holds an undergraduate degree in electrical engineering from the University of Rochester and a graduate degree in communications and management from Indiana University in Bloomington. Besides managing MIT Professional Education, Bhaskar teaches intercultural communication to engineering students and professionals at MIT and management students at the Harvard University Extension School.